Agenda:
9:15 a.m. | Continental Breakfast & Check-in
9:30 | Introductions
9:40 — Who are My Key Accounts, and Why are They Important?
Tim Blodgett, Vice President Member Services and Communications
10:00 — What Does a Key Accounts Program Look Like?
Shannon Murfield, Director of Energy Services
10:10 — The new Bright Energy Solutions® Key Accounts Toolkit
Lisa Fischer, Energy Services Field Supervisor
• Key Account Program Budget Considerations
• Key Account Meeting Preparation
• Key Account Meeting Sample Agenda and Agenda Tips
10:35 — Break
10:50 — Customer Profile and eO Customer Profile Page
Darlene Weber-Scott, Energy Services Technical Specialist
11:05 — Bright Energy Solutions for Your Key Accounts
Kurt Hauser, Energy Services Technical Supervisor
11:25 — Proactive Maintenance for Your Key Accounts
Rick Bueltel, Senior Energy Services Technician
11: 45 — Lunch
12:30 — Roundtable Discussions
(Registered attendees will choose topics prior to event.)
Registration
To register, fill out the form below or call the MRES office at 605-338-4042. The deadline to register for the Orange City event is Aug. 13. For more information, contact Director of Energy Services Shannon Murfield at info@mrenergy.com.